Password reset sent to my private relay
I am trying to get a password reset for one of my accounts and it says the verification code was sent to my private relay email address but I’m not getting any email
iPhone 13 Pro Max, iOS 17
User profile for user:
Rigo_O86
User level:
Community Specialist
Hi lashay677,
Private relay doesn't have to do with email, you must be talking about Hide My Email, and we can help out with that.
To make sure you're getting the email, let's ensure the forwarding is set correctly.
- Go to Settings > [your_name] > iCloud > Hide My Email.
- Tap on the website you used Hide My Email with.
- Make sure Forward To is turned on and reads your iCloud email address.
You can check your iCloud.com email address for the emails. Make sure to also check your junk folder.
Thanks for using the Apple Support Communities.