I have $20 in my Apple account in the US, but payment for any app will prompt payment failure. Why?

I purchased my initial US Apple account from a store and recharged 20 US dollars through Alipay. However, when I tried to use 20 US dollars later, I was told that the payment failed because the amount was clearly enough.

iPhone 8 Plus, iOS 14

Posted on Oct 12, 2023 11:07 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Oct 12, 2023 11:18 PM

if it was me then if this page does not help you

If your payment method is declined in the App Store or iTunes Store - Apple Support


then I would reach out to their support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple


1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Oct 12, 2023 11:18 PM in response to 沈文帅

if it was me then if this page does not help you

If your payment method is declined in the App Store or iTunes Store - Apple Support


then I would reach out to their support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have $20 in my Apple account in the US, but payment for any app will prompt payment failure. Why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.