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Transferring data to new phone

I've inherited my daughter's iphone 11 (having bought her a new phone) and am trying to transfer the data from my old iphone 11 but the new one insists on installing iOS 17 and is then just hanging saying 'install now' with the wheely thing going round. Any ideas?

iPhone 11

Posted on Oct 13, 2023 3:42 AM

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Posted on Oct 13, 2023 3:54 AM

The length of time to transfer usually depends on the connection type (Wi-Fi or wired), network conditions (speed of your connection, number of other devices connected, proximity to the router, etc.), and the amount of data on your older iPhone to be transferred. So it’s a waiting game.

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2 replies

Oct 13, 2023 4:12 AM in response to Rboccardi1

Thank you for your reply! So will that affect the update as well then? I updated my old phone this morning, to see if that made any difference, but it didn't. Am on wifi and there are a number of devices connected so perhaps that's it. Any idea what the maximum time might be? It's been an hour...might it take several?

Transferring data to new phone

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