Shortcut / automation error

Hi lk-hrmns,

If you haven't done so yet, restart your Apple Watch and paired iPhone. Although simple, this step can help correct some unexpected issues. It's also a good idea to make sure both devices are running the latest software versions, since this can help with overall performance. If an update is available for your iPhone, be sure to create a backup before installing it.

Update your Apple Watch

Update your iPhone or iPad

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.

Regards.

Hi lk-hrmns,

Have you attempted to delete the shortcut and set it up again? This can help resolve many issues including what you’re experiencing. Please use the Shortcuts User Guide link previously offered to assist with this process. 

Take care. 

Hello ik-hrmns,

Thanks for reaching out to Apple Support Communities. We see you have some questions about shortcuts, and we'd like to help. Let us know if the following link helps with what you're trying to do: Shortcuts User Guide - Apple Support

Regards.