Payment

They're trying to charge the card for an application that I don't use! And because of that, I can't download other applications

iPhone 14 Pro Max, iOS 16

Posted on Oct 13, 2023 5:52 AM

Reply
1 reply

Oct 14, 2023 9:00 AM in response to Omaya37

Hi Omaya37,


We recommend that you try the steps in the link below since you're unable to download apps.


If you can’t download or update apps on your iPhone or iPad - Apple Support


To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.


1) Manually update the app

2) Add a payment method

3) Resolve a problem with your payment method

4) Prioritize the download

5) Restart your device


The reason why we are recommending the steps above is because they will show you what to do if you can’t download or update apps on your iPhone or iPad.


If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.