Can't get 28 key to reset password
Apple id disabled and phone activation locked. Need key to reset password to remove lock
iPhone 13
Question marked as
Hello,
you might talk about the Recovery Key for Apple ID ?
You should start a support request
If you need help with removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
Please review this article.
Two-step verification for Apple ID – Apple Support (UK)