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did not receive shipping label to turn ipad

did not receive shipping label with box to return my ipad to apple

iPhone 14 Pro, iOS 16

Posted on Oct 13, 2023 10:52 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 12:06 PM

If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair. The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the address label used to send the shipping container to you.

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 12:06 PM in response to cmeier77

If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair. The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the address label used to send the shipping container to you.

did not receive shipping label to turn ipad

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