Level 1

6 points

Not able to use LTE/4G on iPhone XS.

I just changed my old SIM because of its old age and it was working fine on LTE. But now with the new SIM I only have access to 3G. All settings are the same and I have my same cell number, but not connecting to LTE/4G network anymore. What can be the issue? How can I fix this? I have already done a reset of the APN.

iPhone XS, iOS 17

Posted on Oct 13, 2023 3:53 PM

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4 replies

Mar 22, 2024 7:57 AM in response to loyc144

If you have gone through all of:

View and edit your Access Point Name (APN) on your iPhone and iPad - Apple Support

and then this:

Manually update your carrier settings on your iPhone or iPad - Apple Support

Then contact your carrier.

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Level 1

12 points

Mar 22, 2024 7:21 AM in response to loyc144

Help me network LTE

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Level 10

126,083 points

Mar 22, 2024 7:26 AM in response to rado161

What is your technical support question about your phone? Did you contact your carrier for help with this?

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Level 10

126,083 points

Oct 13, 2023 3:57 PM in response to loyc144

Did you contact your carrier for help with this?

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Not able to use LTE/4G on iPhone XS.

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