Phone off

i put my phone on override and put it on charge and left it and then I went to go on my phone and it won’t turn on or charge

Posted on Oct 14, 2023 1:04 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2023 1:31 AM

Depending on your unidentified iPhone model, perform the steps provided in this support article:--> If your iPhone or iPod touch won't charge .

If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 14, 2023 1:31 AM in response to Apple_questionsAnswer

Depending on your unidentified iPhone model, perform the steps provided in this support article:--> If your iPhone or iPod touch won't charge .

If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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