I did a one hour screen recording, and when it ended I went to email the recording and it disappeared. I have looked on my desktop, applications, time machine, and can't find it.
I have looked at my system settings and my storage is significantly less than before I did the recording so I know it is still on my MacBook Pro somewhere
How do I locate it?
thank you
MacBook Pro 15″, macOS 13.0
Hi Hat-12-34,
Thanks for using Apple Support Communities. We understand you are running into an issue locating a screen recording. Screen recordings are saved as .mov files and you can see how to search for files here: If you can’t find a file on Mac - Apple Support
Thanks.
Thank you - I located the file, but when I click to open it this is the message I receive:
The document “Screen Recording 2023-10-14 at 9.00.38 AM.mov” could not be opened.
The file isn’t compatible with QuickTime Player.
How can I open this recording?
Hey Hat-12-34,
It's good to know that you were able to locate the file. Please check out the following article as it may help to address the issue you're facing with being unable to play the recording: If a media file doesn't open or play on your Mac, iPhone, or iPad - Apple Support
If a media file doesn't open or play on your Mac, iPhone, or iPad
Older or specialized audio, video, or image formats might not be supported on your device, or might require different software.
Apple apps such as Photos, iMovie, Safari, Keynote, and QuickTime Player work with many media formats. Some apps prefer specific formats, but most formats work in most apps without additional software. Older or specialized formats might not work as expected if your device, its operating system (macOS, iOS, or iPadOS), or the app you're using to view or play the file doesn't support the file's format.
Install all available software updates for your Mac and software updates for your iPhone or iPad. After updating, if you still don't have an app that supports the media format used by the file, search the internet or App Store for an app that does. You can search by the name of the format, or by the filename extension, which is the letters shown at the end of the file's name, such as .avi, .wmv, or .mkv.
Take care.
Lost Screen Recording
