Fitness app not showing steps and distance
The Fitness app doesn’t show steps and distance and also doesn’t close any ring, even though data is there in the Health app.
Fitness tracking option is on. Any ideas?
iPhone 13, iOS 16
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The Fitness app doesn’t show steps and distance and also doesn’t close any ring, even though data is there in the Health app.
Fitness tracking option is on. Any ideas?
iPhone 13, iOS 16
Hi Bill,
Thank you for your answer.
I previously used an Apple Watch, but right now I am not using one.
Note that Fitness app stopped working when I stopped using the Apple Watch.
Also note that I have Strava activities showing up in Fitness, and also steps recorded by iPhone’s Apple Health showing up in Apple Health.
However the Fitness rings are stuck.
Attaching some screenshots, showing Strava activities from Saturday and the empty rings in Fitness on Saturday, also steps recorded in Health on Sunday and empty rings in Fitness on Sunday.
Hi Bill,
Thank you for your answer.
I previously used an Apple Watch, but right now I am not using one.
Note that Fitness app stopped working when I stopped using the Apple Watch.
Also note that I have Strava activities showing up in Fitness, and also steps recorded by iPhone’s Apple Health showing up in Apple Health.
However the Fitness rings are stuck.
Attaching some screenshots, showing Strava activities from Saturday and the empty rings in Fitness on Saturday, also steps recorded in Health on Sunday and empty rings in Fitness on Sunday.
Hi dre_andrei,
You have not indicated if you are using an Apple Watch or not. The information your device will track and show will vary greatly depending on this factor.
Track your daily activity and change your move goal in Fitness on iPhone provides additional info on this such as the statement:
"You can use the Fitness app to track your daily activity, set a move goal, see your progress, and see your movement trends over time—even if you don’t have an Apple Watch."
as well as:
"When you carry your iPhone with you, motion sensors track your steps, distance, and flights climbed to estimate active calories burned. Any workouts you complete in compatible third-party apps also contribute to the progress shown on your Move ring."
If the apps you use to track activity are not compatible with the Fitness app, that information would only be expected to be displayed in the Health app.
Regards.
Hello dre_andrei,
In that case, it'd be best to have an Apple Activity Specialist look into this with you. You can reach them directly at Get Support.
Best regards.
Fitness app not showing steps and distance