iOS 17 on iPhone 13. Was working fine then I changed the password to my Amazon account and it has not worked since. I can access via web if I delete the app. The app just comes up with a white screen with Amazon logo. It sits there for maybe 45 seconds and closes.
iPhone 13, iOS 17
Hello Robl450,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the Amazon app. Try the steps here to see if they resolve the issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
"If an app on your iPhone or iPad doesn't work as expected, try this.
Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Get more help
We hope this helps.
Cheers!
Amazon app no longer working
