I’ve updated all the new updates why does this screen keep showing

I want to sign on to Hoopla and it keeps saying to update my safari…I have done this but the screen stays the same?


iPhone 13, iOS 17

Posted on Oct 14, 2023 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2023 2:13 PM

Hi sharay1974,


If you've updated your iPhone, then you have the latest version of Safari installed. Since the issue is persisting with the latest version of iOS, reach out to the website developer for assistance. You may see a "Contact Us" section on their website where you can reach out for help.


Check out that suggestion in the following article:


If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Kind regards.

1 reply
Question marked as Top-ranking reply

Oct 15, 2023 2:13 PM in response to sharay1974

Hi sharay1974,


If you've updated your iPhone, then you have the latest version of Safari installed. Since the issue is persisting with the latest version of iOS, reach out to the website developer for assistance. You may see a "Contact Us" section on their website where you can reach out for help.


Check out that suggestion in the following article:


If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Kind regards.

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I’ve updated all the new updates why does this screen keep showing

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