screen time

the turn off screen time option is not available on my Iphone13 Pro using iOS 17.0.3

I am the adult with my own Apple ID and didn’t even set up any family account.


can some please advise why is that ? And how do turn it off


iPhone 12 Pro, iOS 15

Posted on Oct 14, 2023 2:29 PM

Reply
4 replies

Oct 15, 2023 2:34 PM in response to Kha3

Hi Kha3,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Has that option appeared in the past, or have you always experienced this?

2. If the option has appeared in the past, were any changes made to your device or its settings before this happened? If so, what was changed?

3. Since noticing this, has your device been restarted? If so, does restarting change the issue at all?

4. Under Settings > Screen Time > App & Website Activity, does it say "Turn On App & Website Activity"?


The above details will help us plan how to proceed.


Please also check out this link, which has information on check if Screen Time is enabled, and managing Screen Time settings, which may be helpful: Get started with Screen Time on iPhone


Go to Settings  > Screen Time, tap App & Website Activity, then tap Turn On App & Website Activity.
The screen for getting set up for Screen Time, showing that you tap App & Website Activity to get started.


Thanks!

Oct 16, 2023 5:55 AM in response to Kha3

Hello Kha3,


We appreciate all of the troubleshooting that you have completed to this point.


Please go to Settings > Screen Time > App & Website Activity > Turn Off App & Website Activity. Are you able to turn off App & Website Activity? If not, we recommend contacting Apple Support here: Get Support


These steps may help. Let us know if you have further questions.


Take care.

Oct 15, 2023 10:08 PM in response to Brittany1416

Hi Britanny1416,


1) I just noticed that I don’t have this option last week. Previously I do not recall paying any attention to it so can’t say if it was there before or not.

2) Not sure if it appeared in the past, did not check until like last week.

3) Yes have restarted my device a few times, still did not get “Turn off Screen time option”

4) Yes under setting it says “ Turn on App & Website activity” which is already turned on.

attached screen shot for your reference.


On different websites and videos regarding screen time, it simply gives a tab to everyone saying “Turn Off Screen Time”, which I am not getting … why so when I have the latest IOS?



Oct 16, 2023 6:40 AM in response to 1ssmith

Thank you 1ssmith for your kind reply.


yes I am able to turn off “App & Web Activity” by using “Turn Off App & Web Activity” tab.


But this is not the same as rest of iPhone users who have a “Turn Off Screen Time” tab and also an “Turn off App & Web activity” tab.


I cannot simply turn off screen time, because my iPhone does not give me that “Turn off Screen Time” tab


any reasons why !

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screen time

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