Downloaded Music Disappearing

I’ve had Apple Music for years, all the sudden all but 5 or so songs on my downloaded disappeared, I added them back, now a few days later, all but 10 songs are gone. Why are the songs just disappearing from my downloads on Apple Music?

iPhone 14, iOS 17

Posted on Oct 14, 2023 6:49 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2023 3:28 PM


Hello Morgan_4811,


Thanks for asking about missing music.


This can happen with Optimize Storage enabled: Add music to iPhone and listen offline - Apple Support


"Free up music storage: If iPhone is low on storage space, you can automatically remove downloaded music that you haven’t played in a while. Go to Settings  > Music > Optimize Storage."


If that's on, go ahead and turn it off, and see if it's still occurring. Thanks.

5 replies
Question marked as Top-ranking reply

Oct 15, 2023 3:28 PM in response to Morgan_4811


Hello Morgan_4811,


Thanks for asking about missing music.


This can happen with Optimize Storage enabled: Add music to iPhone and listen offline - Apple Support


"Free up music storage: If iPhone is low on storage space, you can automatically remove downloaded music that you haven’t played in a while. Go to Settings  > Music > Optimize Storage."


If that's on, go ahead and turn it off, and see if it's still occurring. Thanks.

Oct 15, 2023 4:04 PM in response to Morgan_4811

Hi there Morgan_4811,


Thanks for following up. Even though that function is off, we do want to double-check. Under Settings > General > iPhone Storage, how much space do you have listed as Available?


Also, which iOS version are you using? If you haven't updated to iOS 17.0.3 yet, we recommend backing up and then updating and monitoring it to see if that helps. Updates can often clear up unexpected behavior like this: Update your iPhone or iPad


Kind regards.

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Downloaded Music Disappearing

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