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Bisbetico Author

Level 1

4 points

Ndc001

How do I solve the ndc001 problem, the Mac camera doesn't work anymore... I even restored everything but nothing

MacBook Air 13″, macOS 14.0

Posted on Oct 14, 2023 7:15 PM

Top-ranking reply

Ali_E1

Community Specialist

Posted on Oct 15, 2023 3:51 PM

Hey Bisbetico,

If you see error code NDC001 when you run Apple Diagnostics on your MacBook it means the diagnostic may have identified an issue with the camera hardware on your computer as outlined in the Apple Support article, Apple Diagnostics reference codes.

You will need to take it to an Apple Store or Apple Authorized Service Provider for service. Find service options from the Get Support portal in most countries.

Kindest Regards.

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