My iPhone 13 says carrier lock however Bell tells me it is unlocked

I am trying to get an e sim

my phone says carrier lock but Bell tells me it is unlocked

iPad, iOS 9

Posted on Oct 14, 2023 8:07 PM

Reply
1 reply

Oct 14, 2023 8:17 PM in response to Davesails

Davesails Said:

"My iPhone 13 says carrier lock however Bell tells me it is unlocked: I am trying to get an e sim my phone says carrier lock but Bell tells me it is unlocked"

-------


Getting Around a Carrier Locked Cell:


Seems you need to prove this to Bell.


So, Take this to your Carrier:

If you have contacted the carrier, then how so? Take a screenshot of this, or a photo of this, and ask them if you can eMail it to the Bell Rep while on the phone. OR... take this directly to your Carrier's store, showing them the screen.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 13 says carrier lock however Bell tells me it is unlocked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.