Ringtones won’t go onto my iPhone 14

Hello JamesL01,

Thank you for reaching out in Apple Support Communities. Just to be sure, are you referring to purchased ringtones that are not appearing in your settings? If so, let's ensure that we're following these steps:

Redownload ringtones purchased with your Apple ID

1. Go to Settings > Sounds & Haptics.

2. Under Sounds and Haptic Patterns, tap any sound.

3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.

This information is outlined in this article and may help: Use tones and ringtones with your iPhone or iPad - Apple Support

We look forward to hearing back from you with an update.

Kind regards.

Hey JamesL01,

Try using a built in ringtone. If you're able to use built in ringtones, we recommend contacting Apple Support for further assistance. You can reach out to them here: Get Support.

Take care.

Hi JamesL01, We appreciate you reaching out to us. Are you referring to some of the built-in ringtones?

If yes, please reach out to us using the support link below so we can take a closer look into the issue.

Get Support

Take care!