Safari cannot open video full screen or use forward/back, all options freezes

Say if I open Facebook video on Safari browser, I cannot open the video in full screen, at the same time the forward, back options do not respond. These options are not available any more.

iPhone 14, iOS 17

Posted on Oct 15, 2023 4:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 7:43 AM

Hi sachin2105,


If you haven't done so yet, restart your iPhone. Although simple, this step can help correct some unexpected issues. It's also a good idea to make sure your iPhone is running the latest iOS version, since this can help with overall performance: Update your iPhone or iPad

If an update is available, be sure to create a backup before installing it.


If the issue continues, clearing Safari history and website data may help. Here's how to do that: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

Delete history, cache, and cookies
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
An iPhone on the Safari Settings screen. The Clear History and Website Data button is underneath the Fraudulent Website Warning toggle.
Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

When there's no history or website data to clear, the button to clear it turns gray. The button might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

Regards.

1 reply
Question marked as Top-ranking reply

Oct 16, 2023 7:43 AM in response to sachin2105

Hi sachin2105,


If you haven't done so yet, restart your iPhone. Although simple, this step can help correct some unexpected issues. It's also a good idea to make sure your iPhone is running the latest iOS version, since this can help with overall performance: Update your iPhone or iPad

If an update is available, be sure to create a backup before installing it.


If the issue continues, clearing Safari history and website data may help. Here's how to do that: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

Delete history, cache, and cookies
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
An iPhone on the Safari Settings screen. The Clear History and Website Data button is underneath the Fraudulent Website Warning toggle.
Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

When there's no history or website data to clear, the button to clear it turns gray. The button might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

Regards.

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Safari cannot open video full screen or use forward/back, all options freezes

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