On jigsaw hd it keeps crashing and have restarted iPad but still keeps doing it every few minutes it’s very annoying can you help please

I’ve tried to solve it by restarting iPad but still keeps crashing

I do t want to delete it and reinstall as have got lots of jigsaws to complete yet HELP PLEASE

iPad, iOS 9

Posted on Oct 15, 2023 5:01 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 8:24 AM

Hi Mumsie123,


If an app is unexpectedly closing, you can follow the steps in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.

  • For Step 4 ,instead of deleting the app, you can try to offload it so it doesn't remove the data by going to Settings > General > iPhone Storage > [App] > Offload, then reinstall it from the App Store.



Take care.

1 reply
Question marked as Top-ranking reply

Oct 16, 2023 8:24 AM in response to Mumsie123

Hi Mumsie123,


If an app is unexpectedly closing, you can follow the steps in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.

  • For Step 4 ,instead of deleting the app, you can try to offload it so it doesn't remove the data by going to Settings > General > iPhone Storage > [App] > Offload, then reinstall it from the App Store.



Take care.

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On jigsaw hd it keeps crashing and have restarted iPad but still keeps doing it every few minutes it’s very annoying can you help please

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