no serial number
Got Airpod Pro 2nd Gen from Amazon today. No writing anywhere INSIDE the case and no serial number on either airpod. Is this normal?
iPhone SE, iOS 14
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Got Airpod Pro 2nd Gen from Amazon today. No writing anywhere INSIDE the case and no serial number on either airpod. Is this normal?
iPhone SE, iOS 14
See this article:
Identify your AirPods - Apple Support
Note that depending on from exactly whom on “Amazon” you purchased your AirPods - there is a high probability that they are counterfeit.
And a single “known legitimate” serial number can be mass-counterfeited.
“Amazon’s” (proper) current price is only a few $$$ less than Apple’s “list price.”
If you paid a “lot” less … you probably received a “lot” less.
See this article:
Identify your AirPods - Apple Support
Note that depending on from exactly whom on “Amazon” you purchased your AirPods - there is a high probability that they are counterfeit.
And a single “known legitimate” serial number can be mass-counterfeited.
“Amazon’s” (proper) current price is only a few $$$ less than Apple’s “list price.”
If you paid a “lot” less … you probably received a “lot” less.
Not sure if in the recent models serial number is no more printed on the case. This also happened with iphones.. Old models had the serial on teh back, from a certain model onwards Apple no longer put it on.
Anyway you can check the serial from your iPad/iPhone in the bluetooth section once you paired your AirPods.
Go to bluetooth and press the "i" near the AirPods entry.. Then check the serial on Apple's site
no serial number