When transferring data to a new phone, the software update to IOS 17.0.1 is downloaded and everything freezes

We bought a new phone ipnone 14 pro, we transfer data to it from the old iPhone, it requires installing a software update to IOS 17.01 and the new phone freezes during the installation.

Rebooting does not help; it does not allow you to transfer data without updating. please help me, how can I fix this?

iPhone 14 Pro Max, iOS 17

Posted on Oct 15, 2023 11:15 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 12:20 PM

Hello sabyr144,


Thanks for using the Apple Support Communities!


If it appears to be hanging while updating, you may want to try updating using a computer.


Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

Update software on iPhone, iPad, or iPod touch in iTunes on PC - Apple Support


Hope these steps help!

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When transferring data to a new phone, the software update to IOS 17.0.1 is downloaded and everything freezes

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