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Level 1

4 points

App Store disabled

Can you please reset my account. This issue already been taken care of twice but it still keep disabling and my investigation with my bank is done

Posted on Oct 15, 2023 12:37 PM

Top-ranking reply

Level 10

472,227 points

Posted on Oct 15, 2023 12:57 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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