Intercom “Unavailable” on daughter’s iPhone.

When my daughter presses the intercom icon in her Home app, it says it’s “Unavailable- Can’t connect to any HomePod”


It only works for a few minutes after her phone is reset or powered back on.


Any Help would be appreciated.

Posted on Oct 15, 2023 7:33 PM

Reply
2 replies

Oct 16, 2023 3:31 PM in response to bruno75

Hi. Thank you for your reply. I should have known better and been more specific: she has a new iPhone 14 and just updated to 17.03 last night. I enabled intercom for her in the Home app right before that, so I don’t know if it worked before that or not.

Anyways, I just now was trying to fix it again and decided to delete our home from her Home app, removed her on my Home app, then re-invited her. It now works perfectly.

on a separate note, her intercom left a message on my phone as well as the HomePod, but when I try to play it it only plays a split second then stops. Maybe this should be for another thread. Lol

Oct 16, 2023 2:58 PM in response to sevendeez068

Hey there sevendeez068,


We'd like to help by learning more about what's happening, along with ruling out some basics:


  1. Was there a time where this feature worked on her iPhone, and if yes, when did the issue start?
  2. Do you have any issues with your own device using the same feature?
  3. If she has a compatible iPhone model, the latest version is iOS 17.0.3. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad If she already has iOS 17.0.3 installed, sometimes unexpected behavior can be resolved with a restart: Restart your iPhone


Cheers!

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Intercom “Unavailable” on daughter’s iPhone.

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