Billing problem

i can’t change the storefront information for my account at this time , so i need help for that

thnx

iPhone 12 Pro Max, iOS 17

Posted on Oct 15, 2023 9:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2023 9:27 PM

Dali06 Said:

"Billing problem: i can’t change the storefront information for my account at this time , so i need help for that thnx"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix. If need be, perform a screensharing session with the Apple Rep to show this to them firsthand, form your perspective.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
5 replies
Question marked as Top-ranking reply

Oct 15, 2023 9:27 PM in response to Dali06

Dali06 Said:

"Billing problem: i can’t change the storefront information for my account at this time , so i need help for that thnx"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix. If need be, perform a screensharing session with the Apple Rep to show this to them firsthand, form your perspective.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Oct 15, 2023 9:57 PM in response to Dali06

Dali06 Said:

"Not yet , actually apple doesn’t support my region, so I can’t make call or chat ."

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Getting an Apple Support Call to Go Through:

Just know that if you had AppleCare, then they'd help you 24/7.


Chat with Apple, Requesting a Call:

If calling is of no luck, contact Apple Support directly to chat with an Apple RepGo to: support.apple.com. From there, select Get Support. Log in and then, perform a chat session with an Apple Rep, requesting a phone call from Apple.

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Billing problem

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