AirPod Pro 2nd Generation

I just received my AirPod pros (2nd gen.) and why the heck didn’t they come with any ear tips? I love Apple products, but I really don’t like how they are starting to not include any of the basics along with their electronics. We as customers are spending a lot of money on these, and I don’t understand what’s going on.

Posted on Oct 16, 2023 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 7:39 PM

Hi TarinaJA,


Thank you for participating in the Apple Support Communities. We understand your AirPods Pro (2nd generation) didn't come with ear tips. They should come with four sizes of ear tips included in the box as explained here: AirPods Pro (2nd generation) - Technical Specifications.


"In the Box

  • AirPods Pro
  • MagSafe Charging Case (USB‑C) with speaker and lanyard loop8
  • Silicone ear tips (four sizes: XS, S, M, L)
  • USB‑C Charge Cable
  • Documentation"


You may consider exchanging them for a different pair at the place of purchase.


Take care.



2 replies
Question marked as Top-ranking reply

Oct 16, 2023 7:39 PM in response to TarinaJA

Hi TarinaJA,


Thank you for participating in the Apple Support Communities. We understand your AirPods Pro (2nd generation) didn't come with ear tips. They should come with four sizes of ear tips included in the box as explained here: AirPods Pro (2nd generation) - Technical Specifications.


"In the Box

  • AirPods Pro
  • MagSafe Charging Case (USB‑C) with speaker and lanyard loop8
  • Silicone ear tips (four sizes: XS, S, M, L)
  • USB‑C Charge Cable
  • Documentation"


You may consider exchanging them for a different pair at the place of purchase.


Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPod Pro 2nd Generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.