Can’t login into MacBook Pro

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TOM_2002 Author

Level 1

4 points

Can’t login into MacBook Pro

Can’t login into MacBook Pro even though I used the same password, it won’t show the password reset option no matter how many times I submit the password and Command+R doesn’t work.

MacBook Pro 13″, macOS 12.3

Posted on Oct 16, 2023 6:08 AM

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Answer 1

Top-ranking reply

Encryptor5000

Level 5

7,662 points

Oct 16, 2023 7:37 AM in response to TOM_2002

Hi TOM_2002,

Try these steps instead: https://support.apple.com/en-ca/HT212190

If your Mac has the M1 chip or newer (Apple silicon), Command-R no longer summons macOS Recovery. Shut down your Mac, then press and hold the physical power button until Startup Options starts loading. Choose Options and continue.

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Answer 2

ku4hx

Level 7

23,688 points

Oct 16, 2023 6:18 AM in response to TOM_2002

Command + R at startup brings up the recovery panel, are you wanting to reinstall your OS?

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Answer 3

Oct 16, 2023 8:31 AM in response to ku4hx

In addition to reinstalling the OS, don't forget that Recovery boot also allows one to run Disk Utility repair routines on the startup drive.

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Can’t login into MacBook Pro

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