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Nike run club not syncing with phone

Recently my Nike Run Club will not sync with my phone. I didn't run for a couple days and in that time there was an update. The next time I went to start a run from my watch the miles went to 0 and the start button changed from purple to white. This has happened before when I've been logged of the app on my phone. I checked that and was logged out so I logged back in but nothing. It's now been overnight and I've deleted and reinstalled the app from my phone, restarted both devices, turned bluetooth, wireless, and cellular data off and back on and nothing. I can't get the watch to sync with the phone. I know it's a little silly because I still did the miles but I really like tracking everything towards the in app challenges and manually entered miles don't count. Is anyone else having this issue?

iPhone 13 Pro

Posted on Oct 16, 2023 7:14 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 9:20 AM

Finally gave in and removed the app from my watch. I didn't want to lose the run that didn't sync to the phone but nike was able to add in the info so it counted towards my challenges. After removing the app from watch (and phone again just to be safe) then reinstalling and restarting both it seems to be working.

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Question marked as Top-ranking reply

Oct 16, 2023 9:20 AM in response to jcbone05

Finally gave in and removed the app from my watch. I didn't want to lose the run that didn't sync to the phone but nike was able to add in the info so it counted towards my challenges. After removing the app from watch (and phone again just to be safe) then reinstalling and restarting both it seems to be working.

Nike run club not syncing with phone

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