You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How long does an Apple Store holds an Iphone purchased online?

I want to buy an Iphone 15 Pro Max that is for pick up Available now in a Store, but I won't be able to pick it on time. Do you know how many days the store can keep my purchase?

Posted on Oct 16, 2023 10:46 AM

Reply
1 reply

Oct 17, 2023 10:50 AM in response to Adri_l07

Hello Adri_l07,


The following steps may be able to assist you with your online order:


"If this is your first time selecting an Apple Store, our product pages will display Pickup: Check availability. Click this link, enter the zip code or the city where you'd like to pick up the item, and click Search Stores to check availability.

If you’ve previously selected an Apple Store, our product pages will display your chosen location. You can click Check another store to check pickup availability at a different Apple Store.

Once you're ready to purchase, select Pick up at Checkout. If you would like to change the pickup location, select Change location, then Continue. Items marked Available Today will usually be ready for pickup within an hour. We’ll send you a pickup notification email when your order is ready to be picked up. In some instances, you may also be able to select a window of time to pick up your order at an Apple Store. This Check-In Window will ensure that your order is available shortly after you arrive. Just check in with a Specialist when you get to the store. If you’re unable to come in during this time window, you can pick up your order afterward, but wait times may vary.

You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store.

If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID."


You can find more details here: Apple Shipping &Pickup


We hope this helps.

Take care.

How long does an Apple Store holds an Iphone purchased online?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.