Apple Watch settings not working

I am unable to activate the "always On" in Apple Watch settings. The Always On setting in both the watch and in my iPhone, I have tried cycling the watch power on & off several times. Yet it continues to stay in watch off mode on lowering of of the wrist. What should I do? I have a model 11 Pro.


Apple Watch Ultra, watchOS 9

Posted on Oct 16, 2023 11:58 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2023 10:52 AM

Hey there intrepidd,


Thanks for reaching out to the Apple Support Communities.


Just to clarify, when lowering your wrist does the entire display turn off, or does the display dim until is barely visible?


If the display is dimming, then this would be expected behavior. If the display is turning off, do you by chance have Low Power Mode enabled? We ask because Always On would not be available if using Low Power Mode.


Check out this link here for more details: Use the Always On feature with your Apple Watch - Apple Support


To preserve battery life, the display dims when your wrist is down, or by a quick gesture of covering the display with your hand. Raise your wrist or tap on the screen to bring everything back to full brightness and make the watch screen active so that you can interact with your watch.

Always On isn't available when your Apple Watch is in Low Power Mode or Theater Mode, which you can turn on or off in Control Center.


Let us know if that's able to help.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 17, 2023 10:52 AM in response to intrepidd

Hey there intrepidd,


Thanks for reaching out to the Apple Support Communities.


Just to clarify, when lowering your wrist does the entire display turn off, or does the display dim until is barely visible?


If the display is dimming, then this would be expected behavior. If the display is turning off, do you by chance have Low Power Mode enabled? We ask because Always On would not be available if using Low Power Mode.


Check out this link here for more details: Use the Always On feature with your Apple Watch - Apple Support


To preserve battery life, the display dims when your wrist is down, or by a quick gesture of covering the display with your hand. Raise your wrist or tap on the screen to bring everything back to full brightness and make the watch screen active so that you can interact with your watch.

Always On isn't available when your Apple Watch is in Low Power Mode or Theater Mode, which you can turn on or off in Control Center.


Let us know if that's able to help.


Take care.

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Apple Watch settings not working

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