Unable to Add Hyundai Digital car key to Watch

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Level 1

4 points

Unable to Add Hyundai Digital car key to Watch

I have successfully created a digital key for my 2024 Hyundai Palisade car. I see the key in my iPhone 15 Pro Max wallet and have locked/unlocked the car with the key successfully. I'm not, however, able to add the key to my Apple Series 9 Watch. I get an error indication the following:

"Cannot Add Car Key

There was a problem adding this car key to wallet."

I have the latest Apple SW on both iPhone and Watch.

This feature was working on my previous iPhone 14 and Series 8 Watch.

Any ideas how to correct this?

Apple Watch Series 9

Posted on Oct 16, 2023 1:57 PM

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Answer 1

nathan430

Community Specialist

Oct 17, 2023 11:54 AM in response to Philgo14

Greetings Philgo14,

Thank you for using Apple Support Communities, it's great to have you here.

We want to recommend that you contact Apple Support directly for assistance with this particular issue. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue. You can begin by reaching out here: Get Support

We hope this information is helpful!

Have a great day.

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Unable to Add Hyundai Digital car key to Watch

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