Siri will not play some of my playlists including ones it created.

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Siri will not play some of my playlists including ones it created.

If I create a playlists that has either purchased music or music I bought and imported, it way "I can't do that". this includes music in the playlist "PURCHASED MUSIC" which was created by Apple Music some generations ago. It will play if I go to Apple Music and select music from their list. Just not any of my music bought through Apple Music or imported from a CD/file in the past. It will play ANY playlist that has been shared with me. Just won't play the music I bought from apple. this is true on all devices I own. it has been going on since at least IOS 16.

iPhone 12 Pro, iOS 16

Posted on Oct 16, 2023 2:15 PM

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Answer 1

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Lindsay_B.

Community Specialist

Oct 17, 2023 12:09 PM in response to Jason Smith

Hi Jason Smith,

Based on what you've described, we would recommend ensuring all your devices have the Sync Library option enabled. This will allow your devices to access your past purchases and content you imported into a computer you use with your Apple Music subscription: Use Sync Library with your Apple Music subscription - Apple Support

If you've enabled Sync Library and still cannot play any of your music, make sure you are signed into the same Apple ID that purchased the music originally. Purchased content is tied to the Apple ID: Sign in with your Apple ID - Apple Support. Additionally, your Apple ID region must be the same as it was when the original content was purchased. If you've changed your country/region since purchasing the content, it will not work: Change your Apple ID country or region - Apple Support

For additional help after that, we recommend getting in touch with Apple Support directly. They will have the tools and resources needed to further assist. You can do that here: Get Support

Best!

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Siri will not play some of my playlists including ones it created.

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