Face ID will not reset
The Face ID stopped working correctly. So I am trying to reset it. When i put my face in the frame and do a circle with my face nothing happens. I cannot do anything to make it work.
iPhone 4s, iOS 9
Question marked as
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
https://support.apple.com/en-us/HT208186
https://support.apple.com/en-az/HT208114
Make an appointment at the Genius Bar to have it diagnosed.
https://www.apple.com/retail/geniusbar/