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From the jump, as soon as I updated my iPad 7th Gen to iOS17, when I play 1-2 songs on Apple Music, the app crashes and I have to restart the app completely. Rinse repeat. I have restarted my iPad as well as uninstalled Apple Music and reinstalled multiple times. As updates keep being released I am hopeful it will resolve the issue but alas, it has not. Any suggestions? Anyone else having this issue?
iPad (7th generation)
You are not an isolated case. We use our iPad for tracks when we do concerts and once I updated to OS17, I hit play and it plays...but won't pause or forward or anything. It just freezes and keeps playing. Even when I close the music app it still plays for 10 seconds or so. Hope they fix this soon. Oddly, doesn't do that on my phones...just the iPad. 7th generation
You are not an isolated case. We use our iPad for tracks when we do concerts and once I updated to OS17, I hit play and it plays...but won't pause or forward or anything. It just freezes and keeps playing. Even when I close the music app it still plays for 10 seconds or so. Hope they fix this soon. Oddly, doesn't do that on my phones...just the iPad. 7th generation
Hi Sharalm77,
If you haven't done so yet, make sure your iPad is running the latest version of iPadOS 17, since this can help with overall performance: Update your iPhone or iPad
If an update is available, be sure to create a backup before installing it.
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
If the issue continues after updating, or if your iPad is already running the latest software, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.
Regards.
Definitely not an isolated case - I am having the same issue with my 7th gen. There's another thread where this is also happening with the 6th gen.
I am on with customer support now and they have no idea how to fix it.
I did customer support and even though I explicitly told them that it happened as soon as I upgraded to iOS17 and that no update had fixed it, they had me roll it back original release of iOS17. Guess what's STILL not working. :/
I am having exactly the same. My IPad otherwise works fine.
Hi MVegas21,
Thank you for your feedback. I had done all that you recommended and I will reach out to Apple Support as you suggested. I guess I am an isolated case.
With gratitude.
Please let us know if you find a solution as there are many of us with the same issue! Thank you!
Apple music crashes since updating to ios17 on my ipad 7th gen
