Why can’t I send pictures through iMessage since I did this update?

I’ve tried sending as iMessage and as a regular text message but still yet my phone won’t let me send photos since I updated to Ios17

iPhone 11, iOS 17

Posted on Oct 17, 2023 10:01 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2023 9:05 AM

Hello ItsE98,


Thank you for using Apple Support Communities. Sounds like you're unable to send out photos in your iMessages. If so, we'd like to recommend some troubleshooting steps you can try. Let's try the steps below:


1.) Make sure your iPhone has plenty of available storage: How to check the storage on your iPhone and iPad - Apple Support

2.) Navigate to Settings > Messages and turn off iMessages.

3.) Restart your iPhone to help refresh things: Restart your iPhone - Apple Support

4.) After the restart, turn on iMessages and make sure that MMS Messaging is enabled.

5.) Also, there has been a couple of new iOS 17 updates that have been released. It would be a good idea to install them. This can usually help with unique issues, since updates include fixes. Just in case, this link can guide you through the update process: Update your iPhone or iPad - Apple Support


1.)Back up your device using iCloud or your computer.
2.)Plug your device into power and connect to the internet with Wi-Fi.
3.)Go to Settings > General, then tap Software Update.
4.) If you see more than one software update option available, choose the one that you want to install.
5.) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do: If you forgot your iPhone passcode - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities. Take care.





1 reply
Question marked as Top-ranking reply

Oct 18, 2023 9:05 AM in response to ItsE98

Hello ItsE98,


Thank you for using Apple Support Communities. Sounds like you're unable to send out photos in your iMessages. If so, we'd like to recommend some troubleshooting steps you can try. Let's try the steps below:


1.) Make sure your iPhone has plenty of available storage: How to check the storage on your iPhone and iPad - Apple Support

2.) Navigate to Settings > Messages and turn off iMessages.

3.) Restart your iPhone to help refresh things: Restart your iPhone - Apple Support

4.) After the restart, turn on iMessages and make sure that MMS Messaging is enabled.

5.) Also, there has been a couple of new iOS 17 updates that have been released. It would be a good idea to install them. This can usually help with unique issues, since updates include fixes. Just in case, this link can guide you through the update process: Update your iPhone or iPad - Apple Support


1.)Back up your device using iCloud or your computer.
2.)Plug your device into power and connect to the internet with Wi-Fi.
3.)Go to Settings > General, then tap Software Update.
4.) If you see more than one software update option available, choose the one that you want to install.
5.) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do: If you forgot your iPhone passcode - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities. Take care.





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Why can’t I send pictures through iMessage since I did this update?

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