Where’s is my refund??

My refund got approved but no money it’s been returned to my account.😡

Posted on Oct 17, 2023 12:59 PM

Reply
1 reply
Question marked as Helpful

Oct 18, 2023 10:49 AM in response to Naomi2397

Hello Naomi2397,


The timeframe for when your refund will reflect on your account depends on how it was billed in the first place. You can see helpful information here: Check the status of a refund for apps or content that you bought from Apple


When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


All the best.

2 replies
Question marked as Helpful

Oct 18, 2023 10:49 AM in response to Naomi2397

Hello Naomi2397,


The timeframe for when your refund will reflect on your account depends on how it was billed in the first place. You can see helpful information here: Check the status of a refund for apps or content that you bought from Apple


When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


All the best.

Where’s is my refund??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.