ios 17 Can't move or copy photos to PC

If apple don’t change their policy and continue to make it more difficult to download pictures I’m moving from apple we don’t need all this hassle

I have a similar issue since upgrading to IOS 17, the phone transfer from phone to PC is painfully slow, it is taking 30 mins to get to the stage I can transfer them where it used to take 5 minutes. I am using a lightning to USB cable.

Yes, previous to IOS 17 I had no problems cutting and pasting photos from my iPad to a Windows 7 PC. Now, I select 275 photos to move to my PC and only 50 are copied and none deleted from the iPad. It wasn't broke before so put back the code that allowed the easy movement of images.

Having the same issue as well.

Just wasted an hour as thought the issue was my PC or cable set-up.

Would not have upgraded to IOS17 if I had known this was going to be an issue!

Tried using Windows 11 Photo as recommended in thread but this is so cumbersome.

Don't know why Apple is trying to make their product worse!!

Might be time to look at other brands!!

From reading Jeff_888's reply, it seems that Apple knows about this issue and have chosen to make people go through the Photos app on Windows (or whatever the process is on a Mac). If you do this, you have to import several times before all the images show up.

I have no idea why they would trade this simple functionality for something less convenient.

I have the same issue as it sounds as if many do. This occurred with the advent ot iOs 17. This is a large issue for me and I am sure many others, please fix this.

Since I installed update 17.3.1, I can't import pictures on my windows 11 pc. Also, when I tried to import on my windows 10 pc, It worked once, now it doesn't work anymore either.

I found that although I can't copy photos from my iPhone 12 Pro with ios 17 to my tower PC with Windows 10 anymore, I can copy photos from my iPhone to my laptop with same version of Windows 10. Before I update to ios 17 I copy photos to both Windows 10 computers. I called Apple support but they were not able to help.

Hey MikeCow1,

You can see the steps to import photos from your iPhone to PC here:

• Transfer photos and videos from your iPhone or iPad to your Mac or PC

If these are the steps you're following and it fails, we'd recommend first backing up your iPhone to safeguard your data:

• How to back up your iPhone, iPad, and iPod touch - Apple Support

Then, test with a different Lightning cable and USB port on your PC. Also, if you're not plugged right int the computer and can, then we'd advise bypassing any hub or adapters.

Let us know the results from there.

Cheers!

I'm having a similar issue after upgrading to IOS17, phone transfer from my i13 promax to my pc is failing to initiate (hanging up on "we sent a notification to your device to connect") but no notification is actually sent. Occasionally it does proceed to loading pictures, but only finds a few of the photos on the device and hangs up. I am following the official procedure using windows photos.

Hi MikeCow1,

We certainly understand your concerns. We recommend using the supported method in the article that was previously provided: Transfer photos and videos from your iPhone or iPad to your Mac or PC.

You can also leave feedback for Apple here: Product Feedback - Apple.

Take care.

Hi Apple support team,

I have same issue as this case. I tried on different iphone(iphone 12 and iphone 14 pro max), both iphone have upgraded to latest IOS 17.0.3, and tried with two different genuine cables, but same results. I can't drag and drop picture file from phone to windows PC as before. it's must be some changes after upgrade to new IOS17 as I didn't have this issue before(with same PC and same cables). Or any new settings changed after upgrade? Please fix it.

one more issue is I can't directly open those photo file in windows file Explorer as below snapshot, it always tell the phone is busy and another application are using the device..I don't have this issue before.

I have the same issue. Everything was working fine prior to the update. I have even tried resetting my iPhone 12 pro and still have the problem.

got the same issue - everytime the import fails.

iOS 17.1.2 - iPhone 15Pro - Windows 10 on a MacBook Pro

tried several usb / usbc Cables.

Try

1. Go to Settings and select Photos on your iPhone.

2. Choose Keep Originals in the TRANSFER TO MAC OR PC section.

Source: https://www.ubackup.com/phone-backup/import-iphone-photos-to-pc-something-went-wrong.html