Low volume with USB-C to 3.5mm adapter

I have iPhone 15 Pro and when I listen to music on wired AirPods Max using Apple's USB-C to 3.5 mm adapter the music is a lot quieter on max volume than on BT - like a lot.

The problem doesn't exist on MacBook Pro with M1 Pro - on Mac the headphones are equally loud on BT, adapter and jack.

I don't remember having the same problem with Lightning to 3.5 mm adapter on iPhone 13 Pro.

Can someone confirm that this is real problem or just my iPhone is faulty?

iPhone 15 Pro, iOS 17

Posted on Oct 17, 2023 1:25 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2024 4:08 AM

Hello Everyone,


I was also facing the same low volume issue with USB-C to 3.5mm connector.


The following setting was enabled in my 15 Pro Max:

Settings > Sounds and Haptics > Headphone Safety > Reduce Loud Audio


After disabling this settings, there is a huge difference in the audio output, getting the previous output at only around 50% of the current volume.


This setting worked for me, hope that helps.


Thank you

17 replies
Question marked as Top-ranking reply

Jan 5, 2024 4:08 AM in response to mtuchalski

Hello Everyone,


I was also facing the same low volume issue with USB-C to 3.5mm connector.


The following setting was enabled in my 15 Pro Max:

Settings > Sounds and Haptics > Headphone Safety > Reduce Loud Audio


After disabling this settings, there is a huge difference in the audio output, getting the previous output at only around 50% of the current volume.


This setting worked for me, hope that helps.


Thank you

Oct 18, 2023 10:52 AM in response to mtuchalski

Hello mtuchalski,


Volume is a tough thing to confirm as it can be subjective from one person to the next. If you feel that there is an audio issue with your AirPods or possibly your iPhone, try restarting/resetting both:



If you have the ability to, testing with a different adapter (or testing that adapter on different equipment) can help narrow things down too.


We hope this helps. Let us know if we can assist with anything else at all. Take care.


Oct 29, 2023 3:50 AM in response to mtuchalski

Same problem here. Like to use AirPods Max wired to iPhone so I’m not always using a Bluetooth connection. It was dead obvious moving from lightning to USB-C when I upgraded my phone there was a reduction in volume. This is with using ALL official Apple adapters, cables, devices, etc.


The significance and that change may be subjective, but the fact it’s happened is certainly not!

Oct 29, 2023 12:36 PM in response to HeepHopAnonymous

Strange that someone would offer support by telling you to reset your device and “volume” is subjective… volume is measured in decibels but ok.


This is a wild issue that needs more attention but because most people are going wireless and not audiophiles, it will probably remain an issue.


I did a little research and found an iOS app developer measuring nearly a 10x difference in audio levels when measuring USB-C vs lightning to 3.5mm (23dB lower in this case). I’m going to guess that apple *could* compensate by updating their audio driver in a future iOS release, but my tech knowledge doesn’t extend far enough to know the root of it, and this could pose issues with their programmed volume limiter.


Your best solutions are unfortunately a burden. I have yet to find a workaround that doesn’t involve taking the direct-to-USB-C out of the equation.

Jun 20, 2024 10:51 AM in response to Gena_D

I can assure you this isn’t subjective. I have had several pairs of solid wired headphones that have always worked fine with my Lightning connector on a previous iPhone. Since upgrading to a 15 and getting the new USB-C adapter I noticed a slight reduction in volume. I have since switched them between the old and new phones a few times, and now the sound is barely audible AT ALL on EITHER DEVICE, and I’d like to be clear I am not exaggerating. The USB-C adapter has destroyed my audio output on 2 devices through a perfectly good set of headphones that are in excellent working order.

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Low volume with USB-C to 3.5mm adapter

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