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Is my iPad covered for theft/loss under my apple care policy?

I purchased a new iPad from Best Buy last week. I also purchased apple care + for the device. Does this policy cover me for theft or loss, as the iPad was stolen yesterday!!!!!

iPad, iPadOS 16

Posted on Oct 17, 2023 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2023 4:46 PM

AppleCare+ for iPad provides no coverage for loss or theft.


Start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.




2 replies
Question marked as Top-ranking reply

Oct 17, 2023 4:46 PM in response to Kfod179

AppleCare+ for iPad provides no coverage for loss or theft.


Start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.




Is my iPad covered for theft/loss under my apple care policy?

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