Finding People in Albums
My Photos App continually says Finding People in Albums… at the bottom of the People section, but doesn’t ever seem to complete the process. How can I confirm its completion?
iPhone 14 Pro Max, iOS 17
My Photos App continually says Finding People in Albums… at the bottom of the People section, but doesn’t ever seem to complete the process. How can I confirm its completion?
iPhone 14 Pro Max, iOS 17
Hi AppleQ17,
Thank you for participating in the Apple Support Communities. It looks like you came from the following support article: Use the People & Pets album in Photos on your iPhone, iPad, or iPod touch - Apple Support
If you are having issues with your iPhone, here are a few steps that may be useful:
1. Restart your iPhone to see if the issue persists: Restart your iPhone - Apple Support
2. Update your iPhone to rule out the older software: Update your iPhone or iPad - Apple Support
3. Confirm that you are using a strong Wi-Fi connection to see if the issue persists.
4. If you need further support, reach out to Apple Support here: Apple Support
Have a great day.
Thanks for replying, AppleQ17, and that additional info. If the Add People is greyed out, please contact Apple for further investigation:
Have a great day and thanks for using the Apple Support Communities!
Thank you. The Add People button is greyed out at the bottom of the People section. Why does this occur?
Finding People in Albums