why does my update fail
i try to update my ios, i have the storage available it needs it just keeps failing after i wait the 11 minutes it counts down.
iPhone 12 Pro Max
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User profile for user:
Ali_E1
User level:
Community Specialist
Hey sophieavril0616,
There are various reasons an iOS update might fail. You can find many of them outlined in the Apple Support article, If your iPhone or iPad won't update.
Based on your description, it sounds like you need to remove the download and try the update again. This time, make sure you start the update when you have a strong Wi-Fi connection, your iPhone is connected to power, and you do not need to use it for any other tasks.
These steps will get you started:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you're still unable to update, you'll need to update with a Mac or PC.
Kindest Regards.