AirPods Max when on call nobody can hear me when I speak

Hi timcoke,

For help with ensuring others can hear you while using your AirPods Max on a call, test the steps below and be sure you're not muted. You can also find these steps and helpful information here: Make and answer calls with AirPods Max - Apple Support

"Make and answer calls with AirPods Max

1. Wear your AirPods Max, and make sure they’re connected to your your device.
2. Do one of the following:

• Make a call: On an iPhone or iPad (Wi-Fi + Cellular model), say “Hey Siri,” then say something like “Call Eliza’s mobile.” On an iPad without cellular, say something like “Make a FaceTime call,” or press and hold the Digital Crown, wait for a chime, then make your request.
  • You can also make a call on your device, such as in the FaceTime app  or Phone app .
• Answer a call: Press the Digital Crown.
  • Note: If you turn on announce calls, you can also answer or decline a call using your voice.
  • End a call: Double-click the Digital Crown.

Note: While on a call, you can turn the Digital Crown to change the volume.

Mute or unmute during a call

• During a call, press the Digital Crown.
• In certain apps, like FaceTime, you will hear a sound and see a message telling you whether the microphone is on or off."

There's also helpful information here: Connect and use your AirPods Max - Apple Support

If the issue continues after the steps and reset in the article you started from How to reset your AirPods Max, reach out to Apple to further assist. Get Support

Best.