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I cannot get connection for Apple tv streaming on my samsung tv this just started this week

I connect to Apple tv and the previews show but then the show says there is no connection; all other

streaming services I have are working but not Apple TV

QAQ90,

Posted on Oct 18, 2023 8:25 AM

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Community+ 2024

Level 10

140,600 points

Posted on Oct 18, 2023 8:27 AM

This is what Samsung Support suggests:

What to do if an app is not working on your Samsung TV - Samsung Support

Cold reboot the TV,
Update the TV system software, if available,
Delete and reinstall the misbehaving app (if deletion is supported for that app),
Reset the ‘Smart Hub’ (I think like a factory reset for the apps part of the TV).

If you need further assistance after trying those steps, then please contact Apple Support.

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Community+ 2024

Level 10

140,600 points

Oct 18, 2023 8:27 AM in response to Rudipet

This is what Samsung Support suggests:

What to do if an app is not working on your Samsung TV - Samsung Support

Cold reboot the TV,
Update the TV system software, if available,
Delete and reinstall the misbehaving app (if deletion is supported for that app),
Reset the ‘Smart Hub’ (I think like a factory reset for the apps part of the TV).

If you need further assistance after trying those steps, then please contact Apple Support.

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I cannot get connection for Apple tv streaming on my samsung tv this just started this week

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