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iPad is overheating without actually being hot

My iPad Pro 12.9inch 5th Gen. keeps randomly getting those overheating warnings. It randomly happens after using safari for 15 minutes as well as with other apps. I turned off Background App Refresh but it gets more frequent every week. I also reset my iPad but it looks like that doesnt change anything at all.

Any ideas on how do fix that? Thanks in advance

iPad Pro, iPadOS 17

Posted on Oct 18, 2023 9:01 AM

Reply
4 replies

Oct 19, 2023 5:46 AM in response to outsea

As described, you may have a hardware fault - but before exploring that possibility, there are some steps to try before reaching this conclusion.


Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



If these steps do not resolve the problem, you might be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a hardware fault is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


iPad is overheating without actually being hot

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