HomePod Intercom recieve issues

I can’t recieve the messages on my phone while other members in my home can.

HomePod mini, 17

Posted on Oct 18, 2023 9:23 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

Hi there FinnCoopman,


You'll want to be sure your HomePod and iPhone are both updated to the latest software versions in order to use Intercom:


To use Intercom, update your HomePod or HomePod mini speakers to the latest software. Then check that every device that you want to send and receive Intercom messages from—your iPhone, iPad, or Apple Watch—is up to date. After you update, Intercom is turned on automatically.

Then, follow the remaining steps in this support article to be sure it's set up correctly: Use HomePod or HomePod mini as an intercom - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 19, 2023 8:31 AM in response to FinnCoopman

Hi there FinnCoopman,


You'll want to be sure your HomePod and iPhone are both updated to the latest software versions in order to use Intercom:


To use Intercom, update your HomePod or HomePod mini speakers to the latest software. Then check that every device that you want to send and receive Intercom messages from—your iPhone, iPad, or Apple Watch—is up to date. After you update, Intercom is turned on automatically.

Then, follow the remaining steps in this support article to be sure it's set up correctly: Use HomePod or HomePod mini as an intercom - Apple Support


Take care.

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HomePod Intercom recieve issues

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