plays previews but cant watch show

plays previews but cant watch show

1080p,

Posted on Oct 18, 2023 1:42 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2023 11:02 AM

Hello jack2828,



Thanks for choosing the Apple Support Communities. We see you're having trouble playing shows on your Apple TV.


To start, what app or service are you trying to watch on? While we wait for that answer, we have a few steps that may help.


  1. Make sure you are subscribed to any service you are attempting to watch.
  2. Make sure your Apple TV is fully up to date - Update your Apple TV - Apple Support
  3. Fully restart your Apple TV - Turn Apple TV on or off - Apple Support


We hope this helps.


Cheers!





1 reply
Question marked as Top-ranking reply

Oct 19, 2023 11:02 AM in response to jack2828-

Hello jack2828,



Thanks for choosing the Apple Support Communities. We see you're having trouble playing shows on your Apple TV.


To start, what app or service are you trying to watch on? While we wait for that answer, we have a few steps that may help.


  1. Make sure you are subscribed to any service you are attempting to watch.
  2. Make sure your Apple TV is fully up to date - Update your Apple TV - Apple Support
  3. Fully restart your Apple TV - Turn Apple TV on or off - Apple Support


We hope this helps.


Cheers!





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plays previews but cant watch show

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