iPhone won't print after iOS 17 update

cannot print from my iPhone since iOS 17. I use an app on the background of my iMac - HandyPrint. My printer is connected to the mac and all iPhones and iPads can print via the iMac wirelessly. Two of my iPhones are update to the latest iOS 17 and cannot print anymore. The rest which has iOS 16 have no problem.

No changes were made to the printer, iMac (Sonoma 14) or the app HandyPrint.


Share some advice pls.


Thank you


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Oct 18, 2023 6:49 PM

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Posted on Dec 10, 2023 4:38 PM

For those using handyPrint: unfortunately the publisher Netputing and their website has disappeared, so it seems that updates to make it compatible with iOS 17 may not be forthcoming. (See this Reddit thread.)


I couldn't print from my iPhone to handyPrint after upgrading to iOS 17. I just downloaded and installed Printopia and it's working fine again. There is a free 7 day trial so I will see how reliable it is before paying, but it looks like this is regularly updated as it promises iOS 17 compatibility. Works just the same as handyPrint.

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Question marked as Top-ranking reply

Dec 10, 2023 4:38 PM in response to skiku

For those using handyPrint: unfortunately the publisher Netputing and their website has disappeared, so it seems that updates to make it compatible with iOS 17 may not be forthcoming. (See this Reddit thread.)


I couldn't print from my iPhone to handyPrint after upgrading to iOS 17. I just downloaded and installed Printopia and it's working fine again. There is a free 7 day trial so I will see how reliable it is before paying, but it looks like this is regularly updated as it promises iOS 17 compatibility. Works just the same as handyPrint.

Oct 18, 2023 7:03 PM in response to skiku

skiku Said:

"cannot print from my iPhone since iOS 17: [...]Two of my iPhones are update to the latest iOS 17 and cannot print anymore. The rest which has iOS 16 have no problem.[...]"

-------


Update the Printer's Firmware:

Who's the Manufacturer of the Printer? If the printer has a small LCD screen on it, then go into it, and update the firmware directly on the printer. Epson has released new firmware, and once I updated it directly on the printer, printing worked just fine.

Dec 6, 2023 11:16 AM in response to skiku

I have been able to print on iOS 17 without issue from my iPhone 13 Pro, but my wife was not able to from her iPhone 13. But it’s working now. Here’s what I did:


1) Open Settings->Wifi

2) Next to the WiFi you are connected to, select the “i” inside of a circle. This will open the settings for your connection to that specific network

3) Find the toggle for “Private Wi-Fi Address” and disable it

4) Try to print something. At this point, her phone started printing again

5) Go back into the settings and turn Private Wi-Fi Address back on

6) Try printing again. Her phone continues to print now.

Jan 3, 2024 3:18 PM in response to skiku

Although I was doubtful about upgrading the printer firmware, it actually fixed my problem on a Brother laser printer.


My guess is that Apple moved to a newer version of a printing protocol that is not backwards compatible, and all the manufacturers have to provide a firmware upgrade that implements that version of the protocol.

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iPhone won't print after iOS 17 update

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