iPhone won't print after iOS 17 update

cannot print from my iPhone since iOS 17. I use an app on the background of my iMac - HandyPrint. My printer is connected to the mac and all iPhones and iPads can print via the iMac wirelessly. Two of my iPhones are update to the latest iOS 17 and cannot print anymore. The rest which has iOS 16 have no problem.

No changes were made to the printer, iMac (Sonoma 14) or the app HandyPrint.


Share some advice pls.


Thank you


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Oct 18, 2023 6:49 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2023 4:38 PM

For those using handyPrint: unfortunately the publisher Netputing and their website has disappeared, so it seems that updates to make it compatible with iOS 17 may not be forthcoming. (See this Reddit thread.)


I couldn't print from my iPhone to handyPrint after upgrading to iOS 17. I just downloaded and installed Printopia and it's working fine again. There is a free 7 day trial so I will see how reliable it is before paying, but it looks like this is regularly updated as it promises iOS 17 compatibility. Works just the same as handyPrint.

112 replies

Mar 13, 2024 5:55 PM in response to skiku

If you need to get your iPhone to recognize your AirPrint printer, resetting all of your devices in a specific order will reset the Bonjour network, which helps manage printer connectivity.

  1. Turn off your printer.
  2. Turn off your iPhone.
  3. For iPhone X or later: Press and hold one of the volume buttons and side button until you get the power-off slider. Drag the slider to the right. 
  4. iPhone SE second and third generations: press and hold the power button until you reach the power-off slider. 
  5. Turn off your router by unplugging it for 15 seconds.
  6. Reconnect your router by plugging it back in.
  7. Turn your iPhone back on. Wait for it to connect to Wi-Fi.
  8. Turn on your printer.


This worked for me.

Apr 7, 2024 3:07 PM in response to skiku

I tried all the suggestions on here and none worked for me.

I tried turning off my VPN and initially that did not work because my iPhone 11 kept turning the VPN back on. Then I found if I tap the "i" in the circle next to VPN, I can shut off the "Connect on Demand" which is what automatically turns it back on. Now I can print using the simple print function but HP Smart program still will not allow me to print. It finds the printer and connects but the PRINT button is greyed out.


It is a temporary half-a$$ed solution and Apple still needs to fix this mess they have created so we can fully use AirPrint printers without shutting off the VPN, and use the manufacturer's apps.


ARE YOU LISTENING, APPLE??? This has been going on since October!! Get your act together!!!

Jan 4, 2024 10:20 AM in response to Jon Campbell

I was having the same issue with my iPhone not printing after IOS 17! I found a solution that worked for me!


I.I completely powered off my iPhone by swiping.closed.

2.Next I turned off my printer.

3.Lastly I unplugged my router for 15 seconds.


  1. I then plugged the router back in.
  2. turned my iPhone back on.
  3. turned my printer on again!


This worked for me! I can now print again from my iPhone!

I hope it works for you!

Mar 13, 2024 6:07 PM in response to skiku

If you need to get your iPhone to recognize your AirPrint printer, resetting all of your devices in a specific order will reset the Bonjour network, which helps manage printer connectivity.

  1. Turn off your printer.
  2. Turn off your iPhone.
  3. For iPhone X or later: Press and hold one of the volume buttons and side button until you get the power-off slider. Drag the slider to the right. 
  4. iPhone SE second and third generations: press and hold the power button until you reach the power-off slider. 
  5. Turn off your router by unplugging it for 15 seconds.
  6. Reconnect your router by plugging it back in.
  7. Turn your iPhone back on. Wait for it to connect to Wi-Fi.
  8. Turn on your printer.

This worked for my HP printer

Jan 19, 2024 6:09 AM in response to skiku

I had the same problem and spent quite a bit of time trouble shooting it. What finally resolved the issue for me was that I had to log into my router and change the wifi channel for the router as there was apparently a conflict with another nearby wifi network (a neighbor perhaps). My internet service provider (Xfinity) had an app where I could login and change the wifi channel from the app.

Dec 6, 2023 11:46 AM in response to Dudspals

I am now up and running with my canon printer and iOS 17. Yesterday-iI reset my printer back to default settings and reset it up. I also took bonjour off and redownloaded. It didn’t work. I also turned off everything (wifi, printer, and iPhone 14) and back on. It didn’t appear to work. Today- I tried printing and now it works. I am not sure what worked.

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iPhone won't print after iOS 17 update

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