Issues adjusting volume on iPhone 15 Pro Max

A force restart seems to fix this. To do that, press the Up Volume side button once, then press the Down Volume side button once, then press and hold the On/Off (right side) button until you see the Apple logo appear. Did the trick for me.

The advice I was given by Apple was to go to Settings / Accessibility / FaceID and Attention, and turn off “Attention Aware Features”. This seems to have solved the problem and I have not yet seen any detrimental effects.

I have the same exact issue on my 14 Pro Max. Up to date and everything and toggled off all settings above. I noticed it does it more when I have Spotify playing on my desktop. If I toggle volume down on my phone it toggles it down on my computer. Idk if this is where the issue lies because when I close spotify I no longer have the issue. Quite annoying when I’m in the break room and can’t navigate on socials without some ridiculous video blasting sound

Thanks for the reply back, archer73.

Since restarting didn't help, the next thing to check is if you use a VPN or have a managed profile on your device. You'll want to disable the VPN or remove the managed profile. Go to Settings > General > VPN & Device Management.

If you don't have either of those, or removing them doesn't help, the next best step is to work with Apple Support directly. You can reach them here: Get Support

You can also find the support phone number for your region at this link: Contact Apple for support and service

Best regards.

Been having this issue too.

if I swipe the volume down in control center from example 40% to 0%, it pops back up to some in between point once the dial animation bounces back.

im thinking this is intentional design if you swipe it too quickly. It’s trying to predict where you might actually want the volume to be at based on your typical volume setting. I usually keep my volume low, under 10% and occasionally turn it up. Then I get in bed and I swipe it to 0% too quickly, it seems to auto correct my volume to a more common 10% range instead of completely silent. It’s basically like predictive text or auto correction because it only happens when I swipe it really quick.

if I make a very precise volume adjustment, then I don’t see it happen.

and I think it’s even more likely to correct your volume if you currently have an active playback happening in your control center. Like if I’ve recently had YouTube playing something in the background, control center has the mini controls for it. So I think it’s trying to predict what volume you need in that moment based on what else you’re doing on the phone and how quickly you swipe the volume control up or down.

It’s assuming you don’t want it fully muted in that moment that you rapidly swiped the volume down. Like when it autocorrects your swipe texting. Same idea, so I’m assuming it’s intentional.

Try just swiping it slowly and precisely, and closing any background apps that play music or video too.

When I change my volume slowly then it doesn’t happen. Only when I swipe it fast. It’s dumb, but its the only explanation for why it’s not been fixed in years. The smartphones are trying too hard to add predictive features and functions to correct or assist in ways we don’t really need.

That’s just my theory. Hope I’m wrong or they at least acknowledge we don’t want this feature.

Accessibility / face id / attention aware features = OFF fixed the issue for me.

iOS 17.2.1 (21C66) Still hasn’t been patched from this volume bug. Swiping up or down fast on the volume on control center will recreate the bug. There isn’t a work around as of now.

Hello archer73,

We would like to see how we can help you with your volume unexpectedly changing. Does this happen with all apps, or only one specific app? If you restart the iPhone with the steps in this link, does the issue return: Restart your iPhone

"How to restart your iPhone X, 11, 12, 13, or later

1. Press and hold either volume button and the side button until the power-off slider appears.

2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."

Get back to us with these details so that we have a better understanding of the issue, and we can go from there.

Cheers!

Not sure if it will work for everyone but I found success by turning off "lock sound" under "system sound and haptics" in sounds and haptics in settings.

Ok I may have found a work around. Go to Settings > General > Airplay & Handoff. I selected “Never” on automatically AirPlay and toggled Handoff “off.” Also, turned off

my phone to ensure the settings stick and ta-dah! It didn’t lower my Spotify music on my computer, nor move the volume percentage back up in control center. Let’s see if this worked! *fingers crossed*

Hi! I had this problem too. What fixed it for me was I went into settings- sounds and haptics- scrolled down to the section *SYSTEM SOUNDS AND HAPTICS* and turned off the option (lock sound) apparently this setting locks ur sound to a certain increment based way. Weird! Hope this helps someone.

hello, my name is Matthew Duff I’m a former associate in the study of Apple technology. The reason behind this is due to the fact that Apple implemented this feature in the last iOS update, to resolve, simply lower your volume slower than usual. This will stop the volume from bouncing back up.

The reason it bounces back up is due to the speed you’re pulling it down, thanks.

Same thing is happening to me, what I found works is using the side buttons(it’s annoying! But works) 🤦‍♀️ fix this Apple 😩

I have found that the volume slider in control center is imoperative when the phone is on charge. The bounce effect occurs when you are in ‘do not disturb’ or ‘sleep’ mode.

+1 to this issue. Have woken up my wife because I thought I had muted the dang thing. Turning off attention aware and it will still happen for me. My pet theory is it has something to do with having an active Apple TV, my buddy with a linked Apple TV can reproduce it, and I can repro it on my wife’s phone as well