Sonoma: Downloads folder closed to me. Error message when downloading: You do not have permission to save to the “Downloads” folder.

I cannot download files to Downloads folder. Happened just after updating to Sonoma, and after many attempts, something worked to get me back to work. Last night it happened again suddenly, I can't identify the action that might have occurred. I am not finding threads about this, so I wonder what solutions might be suggested.

MacBook Air (M2, 2022)

Posted on Oct 19, 2023 8:21 AM

Reply
8 replies

Oct 19, 2023 11:19 AM in response to LRicci

We now know at least why you can't access Desktop and Documents: they were set to be in iCloud, so you have to access them under iCloud Drive instead of under Favorites.


A lot of people do this without noticing. It may be useful if you want to keep Documents and Desktop synced among more than one mac, but for many people it may be a bad idea. Many have far more content in my Documents and Desktop than the free iCloud space allows, for example, and may not want to pay for more space, or have only one Mac, for example.


If you want to revert that, it is simple. Just make sure to have a backup first.


Go to System Settings->Apple ID, click iCloud, then click iCloud Drive and uncheck "Desktop & Documents" folder. You will be asked if you want to keep a local copy. Of course you do! (but anyway, I'd still make a backup of those folders from iCloud first!).

Oct 19, 2023 9:14 AM in response to LRicci

You seem to have connected the Downloads folder to DropBox somehow, and this may have messed things up.

I have not used DropBox in a while, but if I were to use it I'd just assign some specific folder to sync with DropBox, and not any of the standard folders like Desktop, Downloads, etc.


Maybe someone who does use DropBox can give more precise advice on how to detach this from your DropBox.

Oct 19, 2023 11:06 AM in response to Luis Sequeira1

Yes, using that path I can see my documents. However, Desktop also appears there, but is not a folder with the desktop I used to have showing on my desktop.

Clicking Desktop, Documents, Downloads on the Finder sidebar under Favorites continues to deny me access.

I've rebooted in hopes that might help. No change.

When I open Dropbox, there is no Downloads folder there. Hoo boy. This looks like a pickle.


Oct 19, 2023 3:52 PM in response to Luis Sequeira1

Thank you! This is not fixed yet, but I'll bet you are correct and we are getting closer to the answer.

When I followed that path, Documents and Desktop are turned off. But since I found two documents folders, I'll bet this was turned on and then off sometime in the last few years (based on what is in the folder I can open).

see the screen shot:


From reading the notes linked to some of these sections, if I turn on and then turn off Documents and Desktop, I'll end up with another two folders of Documents and Desktop. I am guessing I would then move files until I get them where I need them, and delete the leftover folders?


If you think this would work, I can do that.


And if I do, will I still need permission to see the folders, but that might be an impediment caused by the folders having been moved.


And finally, we'll be back to the original problem, no permission to download files from the internet to my Downloads folder.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sonoma: Downloads folder closed to me. Error message when downloading: You do not have permission to save to the “Downloads” folder.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.